Privacy Policy

Outmuscle Me is free to use. Coaching is a paid subscription. This policy explains what we collect either way, why, and who else sees it.

Who is responsible for your data

ZELENITE SHISHARKI LTD, a company registered in Bulgaria under number 207419191 is the controller of the personal data described here. Write to us at [email protected] about anything on this page.

What we collect

• Your name and email address, and whether you signed in with Google or with Apple.
• Your health and fitness data, described in its own section below.
• Which coaching plan you are on, its status, where it was bought, when a trial ends, and an identifier for the subscription. Never your card details.
• Diagnostic information when the app hits an error: your IP address, device name, operating system version, the app's configuration, and the time.

Health and Fitness Data

Outmuscle Me is a fitness tracking service. With your explicit permission, we access, collect, and store health and fitness data in order to provide the Service. This data may include:

• Exercise and workout sessions (activity type, amount, duration, date and time)
• steps and distance
• heart rate (average and maximum during an activity)
• calories burned
• elevation gain and loss

We collect this data when you log activities manually in the app, or when you choose to connect one of the supported integrations: Apple HealthKit, Health Connect (Android), Garmin, Fitbit, or Wahoo. We only access this data after you grant the relevant permissions on your device or authorize the integration, and we only read the data types listed above.

Health data is a special category of personal data. We handle it on the basis of your explicit consent, which you give when you grant the permission on your device or connect an integration, and which you can withdraw at any time by disconnecting it in Settings or revoking access in Apple Health or Health Connect. Everything else on this page we handle because it is necessary to provide the service you asked for.

We use your health and fitness data to automatically log your activities, build statistics about your fitness progress, and calculate your scores in challenges. If you join a challenge or follow other users, summaries of your activities (such as the exercise, amount, and score) are visible to those users. We do not sell your health and fitness data and we do not use it for advertising.

You can delete individual activities in the app, and you can request deletion of all your health and fitness data by contacting us at [email protected], which we will execute immediately.

Coaching

Outmuscle Me lets a coach work with a roster of clients. You become a client only by opening a coach's invite link and choosing to join; no coach can add you without that.

While you are on a coach's roster, that coach can see:

• your activities, including all of the health and fitness data described above
• how consistently you train, your current streak, and when you last recorded anything
• the programs they have assigned you, what each day prescribes, and how much of it you have completed
• your adherence over time, your training effort, the kinds of exercise you do, and your personal records
• challenges they have assigned you and your scores in them

Your coach can also write private notes about you. Those notes are visible to that coach alone — not to you, and not to any other coach or client.

Your coach cannot see your password, your payment details, or anything belonging to any other coach or client.

You can leave a coach from inside the app at any time, and a coach can remove you from their roster. Either way the coach loses access to your data, the notes they wrote about you are deleted, and any programs they had you running are stopped. What you actually did stays in your own history.

Payments and subscriptions

Coaching is sold as a paid subscription. We never receive or store your card details.

If you subscribe on the web, the payment is handled by Stripe. We give Stripe your email address and an identifier for your account so that the payment can be matched back to it, and Stripe tells us the state of the subscription.

If you subscribe inside the iOS or Android app, the purchase is made through Apple's App Store or Google Play under their terms, and we use RevenueCat to learn what you own. RevenueCat receives an identifier for your account and the purchase as the store reports it, and tells us which plan is active, when it renews, and whether it has lapsed.

Who else sees your data

We do not sell your data. We share it only with the providers we need to run the service:

• Stripe — payments made on the web.
• Apple and Google — purchases made inside the app.
• RevenueCat — what a store sold you and whether it is still active.
• OpenAI — our AI features. When you ask for a training insight, we send the relevant fitness figures. When a coach drafts a program, we send the description they wrote. This is processed to return the answer, under OpenAI's terms for its API.
• Google Firebase — push notifications to your device.
• Sentry — diagnostic reports when the app hits an error.
• Garmin, Fitbit, Wahoo, Apple Health, and Health Connect — only the integrations you choose to connect, and only to read the data listed above.

Some of these providers are outside the European Economic Area. Where that is the case, the transfer relies on the safeguards allowed under Chapter V of the GDPR, such as the European Commission's standard contractual clauses.

How long we keep it

We keep your data for as long as you have an account. Delete your account and we delete it, other than anything we must keep to meet a legal obligation, such as records of payments.

Your rights

Under the GDPR you can ask us to give you a copy of your data, correct it, delete it, restrict what we do with it, or hand it to another service. You can object to us processing it, and you can withdraw consent for anything you consented to, including your health data.

Write to [email protected] and we will act on it. If you think we have handled your data badly, you can complain to the Commission for Personal Data Protection in Bulgaria — https://www.cpdp.bg.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. We provide a way for you to request deletion of this data, which we will execute immediately. Please note that this action is irreversible.

Security

We value your trust in providing us with your Personal Information. Thus, we are striving to use commercially acceptable means of protecting it. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children

Outmuscle Me is not for anyone under 13, and we do not knowingly collect data from them. Bulgarian law sets the age at which a child can consent to their own data being handled at 14, so if you are 13 your parent or guardian must consent on your behalf.

If you are a parent or guardian and your child has given us personal information without your consent, contact us and we will delete it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].